CUSTOM Cake ConsultationS

Looking for an unforgettable cake to top off your next event? Our world class team - trained by the Cake Boss himself - will bring your vision to life.

Hoboken Flagship Location  (201) 448-8464



  • Color Swatches

  • Invitations

  • Cake Images

  • List of Ideas

  • Inspiration

Cake Consultations Information

+What can I expect at my consultation?

During cake consultations, clients collaborate one-on-one with an experienced cake consultant who will help create and design your vision into the perfect cake for any special occasion.Customers will also sample a variety of our carefully paired cake samples selected by the Buddy Valastro himself!

+What should I bring with me?

We recommend that you bring inspirational pieces to assist in making your vision a reality.Helpful items include:

  • Color Swatches
  • Event Invitation
  • List of Ideas
  • Photo Inspiration
  • Cake Topper/Cake Jewelry

+How far in advance do I need to place my cake order?

For standard cakes, contact your local bakery at any time. While we request that orders are placed a week in advance, please give us a call and we'll be happy to accommodate your order. If you're placing a custom cake order, we require two week's notification. For specific inquiries, please contact (201) 448-8400, prompt 1.

+How do I order a cake?

First, we recommend viewing our cake galleries for inspiration! Please make note of the selected cake design and number and call our cake consultation department at 201-448-8400 (prompt 1) during our business hours (Mon-Sun from 9AM - 5PM). If the cake you are looking to purchase requires special customization, please book a consultation at one of our locations.Please keep in mind that cakes that require a consultation must be ordered at least 2 weeks in advance.

+What is your store policy?

All food sales are final.All payments are non-refundable and if cancelled, store credit can be issued by Carlo's Bakery Management.Payment for Custom orders must be paid 2 weeks in advance.Any cancellations must be made 2 weeks in advance and will result in a Store Credit ONLY.Alterations to orders will be at the discretion of Carlo's Bakery Management to issue store credit.

+Can I stop in for a consultation?

If a client would like to have a consultation at our Lackawanna cake factory, an appointment is required. Please visit our consultation booking page or contact us at 201.448.8400 to schedule one today!

All clients are also welcome to stop by one of our retail locations to inquire about a cake without an appointment. If upon arrival it is determined that your cake requires more customization, an appointment will be scheduled with one of our cake consultants at your preferred location.

+Will Buddy be at the consultation?

We cannot guarantee that Buddy will be present at the time of your consultation; however, one of our cake consultants who was personally trained by the Cake Boss will assist you.

+What is the cost of a consultation?

For a limited time, we're offering free consultations at all of our locations. To take advantage of this, please enter FREE in the 'coupon code' field on our consultation booking page.The fee for the consultation is $100, which includes a cake tasting and one-on-one design with a cake consultant. When a cake order is placed, the consultation fee is applied to the cost of your order. If an order is not placed at that time, the service is rendered with a non-refundable fee.

+How can I book a consultation?

To book a consultation, please visit our consultation booking page.

+What type of services do you provide?

Carlo's Bakery specializes in designing and baking up cakes and desserts for every event from weddings to birthdays. If you can envision it, we can make it!We also take pride in offering specialty items for every holiday or event. Carlo's Bakery specializes in a large variety of party favors, cookie trays and custom fondant cookies.

Shipping, Delivery, & Pickup Information

+ Does Carlo's Bakery ship cakes?

We ship cakes and pastries nationwide via Goldbelly.

+ Does Carlo's Bakery deliver cakes?

We are happy to deliver cakes for 50 or more people - the cost of delivery is calculated on an hourly basis. Please call one our bakeries to place your order today!

+ How can I place an order for pick-up at one of the bakeries?

To place an order for pickup, please contact the bakery that you would like to pickup fr